| Overall |
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3
out of 5
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| Activities |
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3
out of 5
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| Amenities |
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3
out of 5
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| Unit Satisfaction |
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3
out of 5
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| Service |
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3
out of 5
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| Family Friendliness |
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3
out of 5
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Reviewer
AlohaKane
Location
Kaneohe, HI
Month of Visit
June
Year of Visit
2010
Member Since
2003
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Top 500 Contributor
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Nice Resort but Very Large Property
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Date: July 15, 2010
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Best things about resortCentrally located on the Mayan Riviera and it is not one of the many "All Inclusive" resorts.
Best attractions or restaurants nearbySeveral pools and beach activities on the property and within driving distance to many attractions.
ReviewThis is a nice resort in an area where there are many nice resorts. The property is very large and it can take a while to get from the hotel room to the pool - so make sure you have everything before you leave. Without a car, guests are limited to the restaurants in the resort as there is nothing but a highway outside the resort. It gives me the impression that the resort was built so large to discourage guests from leaving. We attended a high-pressure timeshare sales pitch that was supposed to be 90 minutes but lasted 3 hours (and that was without the promised buffet). We were presented purchase options ranging from $53,000 to $2,000.
Bottom line: This is a nice resort, but there are plenty of equally nice resorts in the area. I highly recommend renting a car for the week as there are many nice attractions outside of this (or any) resort on the Mayan Riviera. From this resort, Cancun is 1 hour drive north, Tulum Mayan Ruins are 1 hour south, Xcaret and Xplore Theme parks are 30 minutes south, and Chichen Itza Mayan Ruins are 2.5 hours west. Cozumel and Isla Mujeres are also easily accessible by ferry. This is a nice place to stay for any size group.
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| Overall |
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3
out of 5
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| Activities |
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3
out of 5
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| Amenities |
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4
out of 5
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| Unit Satisfaction |
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4
out of 5
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| Service |
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3
out of 5
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| Family Friendliness |
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3
out of 5
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Reviewer
texas2travelers
Location
Texas
Month of Visit
May
Year of Visit
2010
Member Since
1990
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Nice but expensive.
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Date: May 31, 2010
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Best things about resortThis resort has a very nice pool. Location is fairly remote so if your looking for a place to relax for the week and enjjoy the pool and the resort amenities this is the place for you.
Best attractions or restaurants nearbyPlaya de Carmen is about 15 miles away. On site resturants were varied and several were very expensive but good.
ReviewThe pool is by far the best attraction at this resort, though your room may be a 10 minute walk from the pool. They have a shuttle as none of the rooms face the pool or the ocean. This resort is along a pretty section of beach but unfortunately the sand has been washed away and it is largely rocky now. We found the sales presentation to be "high pressure" and longer then promised. If you want a place to be pampered and cost is not an issue this will be just what you are looking for. Enjoy.
1 of 1 people found this review helpful.
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| Overall |
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5
out of 5
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| Activities |
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4
out of 5
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| Amenities |
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5
out of 5
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| Unit Satisfaction |
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5
out of 5
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| Service |
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5
out of 5
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| Family Friendliness |
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4
out of 5
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Reviewer
augimgren
Location
Colorado Springs, CO
Month of Visit
December
Year of Visit
2009
Member Since
2007
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Great Romantic Getaway
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Date: December 14, 2009
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Best things about resortLarge Pool, Secluded areas all over. Large grounds. Close to Play Del Carmen
Best attractions or restaurants nearbyPlaya Del Carmen is easily accessable. Nice Pool and Beach area.
ReviewThis is a great resort for a romantic getaway. Somewhat secluded for bringing young kids, but teenagers that can handle the tours and excursions to Playa or Cozumel would be ok. I won't spend time repeating what others have said, which I agree to all the positive reviews. Nice, clean, spacious. Restaurants on site are wonderful but a bit expensive. Although this is not an all inclusive resort, they put a deposit on your credit card and all, I mean All, services are charged to your room.
Getting to Playa Del Carmen was very easy and quick. The resort has a shuttle that leaves every hour or two, but comes back at 6 pm. However, there is a 'city' bus or even collectivos that can be used which drop you off at the gate. No need to take expensive taxis. The bus was 32 pesos for two people to come back from Playa and Collectivos were 70 pesos per couple. (the resort shuttle is 80 pesos per couple). We spent a lot of our afternoons and evenings in Playa and spent mornings at the resort. Great jumping off point for exploring. We took the collectivo to Tolum for a total trip price of about 300 pesos ($28) per person.
Great resort, helpful staff, very clean and romantic. Definately a recommendation.
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| Overall |
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5
out of 5
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| Activities |
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5
out of 5
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| Amenities |
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5
out of 5
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| Unit Satisfaction |
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5
out of 5
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| Service |
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5
out of 5
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| Family Friendliness |
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5
out of 5
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Reviewer
Jerillis
Location
Albuquerque, NM
Month of Visit
June
Year of Visit
2009
Member Since
2006
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Great Resort
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Date: June 24, 2009
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Best things about resortThe 2BR suite is absolutely awesome. The swimming pool is great to spend a lazy day by, although as big as it is, there is not a section that is deeper than 3 or 4 feet! The resort grounds are well kept.
Best attractions or restaurants nearbyThe restaurants are costly, but the food was excellent all over. Gong, asian fusion dining, is extraordinary, but be prepared to spend some dollars here. The Mayan archaeological sites of Tulum and Chichen Itza are a must. Playa del Carmen's 5th Avenue is a great place to find bargains, to watch people, and to dine. The ferry ride to Cozumel is also a great way to spend a day.
ReviewWe spent a week at the resort. The staff was always pleasant, friendly, and polite. When we were looking for a zipline adventure/tour, the resort concierge recommended Selvatica. Selvatica, at $75 per person, was well worth it. It is only a few minutes drive north of the resort. There were 12 ziplines, a 45-min dip in a cenote, and a meal at the end. Great recommendation from the concierge!
There is a dive shop at the resort, but it was about $20 to $25 more for a 2 tank dive trip compared to a number of dive shops in Playa del Carmen. If you don't have a car, diving with the resort dive shop is a deal. But if you're gonna be in Playa anyway, it might be a better deal for multiple-day dives from any of the dive shops in Playa.
I certainly would return to the Mayan Palace. However, I have to wait a while since there is a 1 visit every 4 years rule for RCI members. That is rather unfortunate. I wish the Mayan Palace would abolish that rule! Otherwise, it was a great week to remember for a very long time.
1 of 1 people found this review helpful.
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