Resort Reviews

Royal Holiday- Park Royal Cancun (#1334)" onclick="javascript:gaPageTracker._trackPageview('/outgoing/product/1334')"> Royal Holiday- Park Royal Cancun (#1334)

RHC / Park Royal Piramides Cancun is a resort with Mandatory All Inclusive Program and has facilities and amenities for all its visitors. Relax with a variety of spa treatments and gym. It has two swimming pools, pool bar, beach and water activities, ideal for the mild and sunny climate. Organized activities such as scuba lessons in the pool, beach volleyball, cooking lessons, fashion shows, spinning classes and more. Enjoy the restaurants and bars as well as live entertainment and the various events scheduled. This resort has the best for you to enjoy your vacation.
Average Member Rating:
3.5 out of 5
3.5
 out of 
5
Open Ratings Snapshot
Rating Snapshot (26 reviews)
5 stars
4
4 stars
11
3 stars
7
2 stars
2
1 star
2
17 of 26(65%)members would recommend this resort to a friend.
Member Reviews for Royal Holiday- Park Royal Cancun
Review 21 for Royal Holiday- Park Royal Cancun
Overall Rating
3 out of 5
3 out of 5
Activities
3 out of 5
3 out of 5
Amenities
3 out of 5
3 out of 5
Unit Satisfaction
1 out of 5
1 out of 5
Service
2 out of 5
2 out of 5
Family Friendliness
3 out of 5
3 out of 5
ReviewerRiverbend
LocationSpokane, WA
Month of VisitNovember
Year of Visit2007
Member Since2000
Good location, but unit in need of TLC
Date:December 18, 2007
Best things about resortGreat location to shopping and transportation. Nicely maintained grounds. Most staff very friendly and helpful.
Best attractions or restaurants nearbyLa Isla mall, Margaritaville
ReviewAt check in we were given an extremely nice room. We were very excited. Twenty minutes later they called and said come back down to the lobby they gave us the wrong room. Since the first room we had had a deck and hot tub we upgraded to a room almost as nice as the one we started out with. This cost $40 per day. What we gained was the deck and hot tub.
The first day one of the toilets, blow dryer and hot tub didn't work. We reported it and all but the hot tub was fixed.
On day four the safe quit working and we found the screws to the dead bolt to the room stripped and wouldn't bolt. Again we reported the hot tub still not working and the new problems.
On day six we found the elevator would not go to our floor. So now we have a dead bolt, safe, hot tub and elevator that don't work.
We went and reported it to the manager. Their solution was to not charge us for the safe and refund $80 of the extra $280 we paid for the nicer room.
When we left items reported broken had not been repaired.
They have a nicer restaurant for evening meals. Don't try it. The buffet is much better.
All staff were very friendly and helpful with the exception of the front desk.
9 of 10 people found this review helpful.
Review 22 for Royal Holiday- Park Royal Cancun
Overall Rating
3 out of 5
3 out of 5
Activities
3 out of 5
3 out of 5
Amenities
2 out of 5
2 out of 5
Unit Satisfaction
3 out of 5
3 out of 5
Service
2 out of 5
2 out of 5
Family Friendliness
2 out of 5
2 out of 5
ReviewerNothernNevada
LocationReno
Month of VisitMay
Year of Visit2007
All right
Date:October 21, 2007
Best things about resortBeach was very good & Mayan Ruins on site.
Best attractions or restaurants nearbyShopping/Mall was a crossed the street.
ReviewOk resort, good for a Last Call or last minute vacation. Not my first pick, if planning ahead.
9 of 18 people found this review helpful.
Review 23 for Royal Holiday- Park Royal Cancun
Overall Rating
2 out of 5
2 out of 5
Activities
1 out of 5
1 out of 5
Amenities
1 out of 5
1 out of 5
Unit Satisfaction
2 out of 5
2 out of 5
Service
3 out of 5
3 out of 5
Family Friendliness
3 out of 5
3 out of 5
ReviewerKJHZ
LocationMN
Month of VisitJanuary
Year of Visit2012
Member Since2009
SO SO Resort
Date:February 6, 2012
Best things about resortThe resort is small but very clean, staff was pretty friendly and helpful. The down side is they dont have much to offer in the way of entertainment..they offer an hour event at night around 8:30 pm such as bingo, karoke, beach party ect..If you are looking for nightly entertainment this IS NOT the place to go. The food was typical of Mexico.No room service no coffee pots in the rooms and they didnt want you to bring food from the buffet to your room..The rooms are decent and they did up grade us to the Presidental suite after the first night for 240.00 american dollars whch was well worth the money.No bar on the beach and no music so bring your tunes with you if you like to hang out on the beach I have never been to a resort in Cancun besides this one that didnt offer this which was so strange.Everyone had there own music going so it was hard to hear your own tunes.There was a wide range of guests from many different countries such as Canada, Brazil, Chile, Argentina and America.It was fun to meet people from other countries.The 2 pools were just ok.nothing special at all
Best attractions or restaurants nearbyShopping mall across the street..we ordered Dominos Pizza 3 times..they do deliver to your room.you can catch the bus and go to any restraunt you want they have LOTS up and down the strip.
Reviewall in all I was not real happy about this resort I have been to much nicer places for the same price. Would I return again..probley would have to say no.
1 of 1 people found this review helpful.
Review 24 for Royal Holiday- Park Royal Cancun
Overall Rating
2 out of 5
2 out of 5
Activities
2 out of 5
2 out of 5
Amenities
2 out of 5
2 out of 5
Unit Satisfaction
3 out of 5
3 out of 5
Service
1 out of 5
1 out of 5
Family Friendliness
2 out of 5
2 out of 5
ReviewerStanTheMan
LocationMexico
Month of VisitNovember
Year of Visit2007
Member Since1994
Not my best place of visit.
Date:November 29, 2007
Best things about resortBeach and Location to hotel zone
Best attractions or restaurants nearbyShopping Mall
ReviewI will not visit this place again and will not recommend it if you expect to have a great vacation at the resort. But then the all-inclusive is only $70.00 per/day. You get what you pay for...!
4 of 7 people found this review helpful.
Review 25 for Royal Holiday- Park Royal Cancun
Overall Rating
1 out of 5
1 out of 5
Activities
1 out of 5
1 out of 5
Amenities
1 out of 5
1 out of 5
Unit Satisfaction
3 out of 5
3 out of 5
Service
2 out of 5
2 out of 5
Family Friendliness
1 out of 5
1 out of 5
ReviewerMexicantraveler
LocationEarle, AR
Month of VisitJune
Year of Visit2012
Member Since2000
DON'T BOOK HERE!!!
Date:July 2, 2012
Best things about resortNothing. Don't book here especially if you are going with children. Nothing kid friendly about the food at this resort. It's too late after you have paid your All Inclusive!!! Just a small resort with limited attractions!!! No food service at the pool (except for the pool bar)or the beach.
Best attractions or restaurants nearbyMall is across the street and you will need to go there to eat if you have kids. The 1 place to get hamburgers or hot dogs is only open part of the day. Never at night. Kids don't like to eat buffet food that even some adults won't eat.
ReviewWe took our family of 2 sons/wives + 5 Grandchildren and was VERY disappointed in this resort. I'm not a very picky person as long as the resort is really a Gold Crown(which it's not) Had to pay for all inclusive for 11 people and was definately not worth the money. Food is NOT kid friendly. Only 1 restuarant that kids can even go in and they won't want what's there even then. Hamburgers & Hot dogs available only a few hours in the day and never at night. Don't believe them if they promise you excursion tours with your pre-paid all Inclusive payment. No one knows what you are talking about once they get your money and you are at the resort. Even had it in writing but no one even knew who the e-mail had come from that was promising the tours. Pool is very small and the grounds are small. Smallest resort on the hotel strip. Don't know how it is rated a Gold Crown. RCI should look into to this!!!! Had to pay separate for your safe which I think is rediculous. The safe is there regardless----let the guest just use it!!! Very disappointed in this exchange. Would never go back. Left this resort in Cancun and went to stay in Play del Carmen the next week, and there was NO comparison to the resorts although they were both rated Gold Crown. BIG difference in the 2 resorts with the same ratings so don't be fooled by the rating. Listen to the reviews after people have gone there. Also, would not provide airport shuttle to the resort. ALL resorts do that. I will say that the staff was very friendly and everything was clean but that doesn't make up for what it cost to stay here for what you get. Take some advise from someone who loves to come to Cancun and comes almost every year. Never again at this resort!!!!
2 of 4 people found this review helpful.
Review 26 for Royal Holiday- Park Royal Cancun
Overall Rating
1 out of 5
1 out of 5
Activities
1 out of 5
1 out of 5
Amenities
1 out of 5
1 out of 5
Unit Satisfaction
1 out of 5
1 out of 5
Service
1 out of 5
1 out of 5
Family Friendliness
1 out of 5
1 out of 5
Reviewerlawdaug
LocationOregon
Month of VisitMarch
Year of Visit2012
Member Since2000
Horrible
Date:May 1, 2012
Best things about resortNothing! We will never stay here again. Only good thing was the food was good.
Best attractions or restaurants nearbySelvectica zip line ...fantastic. it was only an hour away and the staff was great.
ReviewDon't stay here. Hotel check in is extremely rude. Watch your wallet, they will try to shake you down for additional fees. Don't expect any help from staff as they all act as if they are inconvienced if you ask for anything, Don't book excursions as they will jack up the agreed upon price when you come back to pay. Don't expect any recourse talking to management as nothing is their fault and they are too lazy to investagate...it was an accept it or book elsewhere was the attitude. Park Royal Cancun was a bust and we will never stay there again. I suggest you follow siut unless you want your vacation ruined.
1 of 1 people found this review helpful.
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